Expert Diagnostics for Generac, Kohler & Briggs Standby Generators
When your standby generator fails to start during a power outage, every minute counts. Oregon homeowners depend on their backup power systems to keep furnaces running during winter ice storms, preserve refrigerated food during extended outages, and maintain sump pumps that prevent basement flooding in the rainy season. Our certified technicians carry diagnostic equipment for all major generator brands and arrive prepared to identify the root cause of your generator problem on the first visit. Whether your unit displays an error code, cranks but will not start, or runs but fails to transfer power to your home, call (877) 883-2383 for rapid diagnosis and repair.
Transfer switch failures account for the majority of generator system malfunctions we encounter in Sweet Home, OR 97386. The automatic transfer switch (ATS) is the critical link between your generator and your home electrical panel — when utility power drops, the ATS must detect the outage, signal the generator to start, and seamlessly switch your home circuits from grid power to generator power. Corrosion from Oregon's damp climate, loose connections from thermal cycling, and worn contactors can all prevent the ATS from completing this sequence. Our technicians test every component of the transfer switch circuit including utility sensing, generator sensing, contactor operation, and time delay settings. Call (877) 883-2383 for immediate transfer switch diagnosis.
Regular maintenance is the single most effective way to prevent generator failure during the storms and outages that Oregon experiences each winter. Our annual maintenance program includes a complete oil and filter change, spark plug inspection and replacement, air filter service, battery load testing with replacement when needed, coolant level verification on liquid-cooled models, load bank testing to verify full rated output, and thorough inspection of all electrical connections and fuel system components. We also reprogram exercise schedules, update firmware where applicable, and document everything for your warranty records. Call (877) 883-2383 to enroll in our annual maintenance program before storm season.
Symptoms That Require Immediate Generator Service
- Generator displays an error code or fault light on the control panel and will not reset
- Engine cranks repeatedly during the start sequence but fails to turn over and run
- Generator runs but your house remains dark — indicating a transfer switch malfunction
- Weekly exercise cycle no longer activates at the scheduled time or runs erratically
- Unusual noises, vibrations, or exhaust smoke during operation that were not present before
- Fuel or oil leak visible around the generator base — shut off the unit and call (877) 883-2383 immediately.
Our Generator Repair Service Includes
- Complete diagnostic scan using manufacturer-specific tools for Generac, Kohler, and Briggs & Stratton units
- Transfer switch testing, cleaning, and repair including contactor replacement and wiring inspection
- Battery load testing and replacement with heavy-duty generator-rated batteries designed for cold Oregon starts
- Oil change, filter replacement, and spark plug service using manufacturer-specified parts and fluids
- Control board troubleshooting, firmware updates, and error code resolution with system reset
- Load bank testing to verify your generator delivers its full rated output under real-world demand
- Annual maintenance scheduling with documented service records for warranty compliance
